Help center

How Sweepifi works

Short answers about billing, your data, devices, Circles and streak freezes. Still stuck? Email us and a person replies within 1 business day.

  1. How billing worksFree to use. Pro is monthly, yearly, or a one-time Lifetime purchase through Stripe, with taxes shown before you pay.
  2. How to cancel ProTwo clicks in Billing. You keep Pro until the end of the period you paid for, and nothing is deleted.
  3. How to get a refundAny Pro purchase can be refunded in full within 30 days, no questions asked, from Billing or by email.
  4. What happens to my data on FreeNothing is deleted. Extras become read-only, older history is kept behind Pro, and check-ins and export always work.
  5. What Sweepifi collectsThe minimum: an email if you sign up, a first name if you add one, your habits and check-ins. No trackers, no selling data.
  6. Using Sweepifi offlineCheck-ins are saved on your device and sync when you are back online, without duplicates.
  7. Supported devices and installing the appAny modern browser. Install to your home screen on iOS, Android, or desktop for push reminders and the app-like version.
  8. What Circles sharePrivate groups of up to 8. Members see only the name, icon, status, and streak of habits you share. Never notes or mood.
  9. How streak freezes workA freeze covers one missed day. Free has 1 per month, Pro has 3 plus Auto-freeze. Balances reset on the 1st.
  10. How the Pro trial works14 days of Pro for every new account, no card needed. One reminder on day 12, then Free on day 14.
  11. Export your dataA ZIP of CSV and JSON files from Settings. Free on every plan, always.
  12. Delete your accountType DELETE in Settings. Immediate and permanent: cancels any subscription and removes all your data.

Still need a hand?

Email support@sweepifi.com or use the contact page. A person replies within 1 business day.