Refund Policy

The short version

• 30 days, full refund, no questions. Monthly, annual, Lifetime, and renewals all count.
• Ask with one tap on /app/billing, or email billing@sweepifi.com.
• The money goes back to your original payment method. Pro ends immediately.
• Your data stays.

What is covered

Any payment for Sweepifi Pro made in the last 30 days: a first payment, a renewal, a monthly-to-annual switch, or a Lifetime purchase. If more than one payment falls inside the window (say, a first month and a renewal), we refund all of them. The clock starts on the day Stripe took the payment, not the day you noticed.

How to request a refund

• In the app: open /app/billing (You → Billing). If a purchase is under 30 days old you will see Request refund. Tap it, confirm, done.
• By email: write to billing@sweepifi.com from the email address on your account. Include the date of the payment if you have it. We reply within 1 business day.

Nobody will ask you why. There is no form, no survey, and no retention offer in the way.

Timing

We issue the refund through Stripe the moment you confirm, and you get an email, "Your refund is on its way". Stripe sends it to the card or payment method you used. Banks usually take 5 to 10 business days to show it on your statement, sometimes less. If it has been longer than 10 business days, email billing@sweepifi.com with the refund date and we will chase it with Stripe.

What happens after

• Pro ends immediately, not at the end of the period. If you would rather keep Pro until the period ends, cancel instead.
• Your account moves to Free. Nothing is deleted: habits, routines, history, and Circles all stay. If you were over a Free limit, the extras become read-only until you archive something or upgrade.
• Lifetime refunds work the same way: full amount back, Pro ends, data stays.
• You can buy Pro again at any time.

After 30 days

Once a payment is older than 30 days we cannot refund it, but you can cancel in two clicks and keep Pro until the end of what you paid for. If something went wrong on our side, such as a double charge or a bug that locked you out, email billing@sweepifi.com whatever the date and we will sort it out.

Fair use

This policy exists so that trying Pro is low-risk. It is not a free pass to buy, refund, and repurchase on repeat. If we see that pattern on an account we may decline further refunds, and we will say so when we do. Deleting your account cancels Pro but does not refund it; if you want both, request the refund first, then delete.

Contact

billing@sweepifi.com. We reply within 1 business day.