How to get a refund

In the app

1. Open You → Billing (/app/billing).
2. If a payment is under 30 days old, you will see Request refund. Tap it.
3. Confirm.

The refund is issued through Stripe right away, and you get an email confirming it.

By email

Write to billing@sweepifi.com from the email address on your account. Mention the date of the payment if you know it. We reply within 1 business day. Nobody will ask why.

What counts

• Monthly, yearly, and Lifetime purchases.
• Renewals and plan switches, as long as the payment is under 30 days old.
• If more than one payment falls inside the 30 days, all of them are refunded.

What happens after

• The full amount goes back to the card or payment method you used.
• Banks usually show it within 5 to 10 business days.
• Pro ends immediately. If you would rather keep Pro to the end of the period, cancel instead.
• Your account moves to Free. Nothing is deleted.

After 30 days

Older payments cannot be refunded, but you can cancel and keep Pro until the period ends. If something went wrong on our side, like a double charge, email billing@sweepifi.com whatever the date.

One thing to know

Deleting your account cancels Pro but does not refund it. If you want both, request the refund first, then delete. The full policy is at /refunds.